Choose the plan that fits your needs.
Your monthly plan covers the SamSurveyor platform. It does not cover the cost of messages on channels that bill per message. Those charges are metered separately and are based on messages actually delivered, not on messages attempted.
No per-message charge. The browser survey and the email that carries its invitation are covered by your plan.
No per-message charge. Google does not bill SamSurveyor for Chat messages.
Every message SamSurveyor sends in WhatsApp is charged. Replies from the recipient are not charged.
Direct WhatsApp invitation, once delivered United States numbers. Other countries cost more or less. | $0.034 |
Each message SamSurveyor sends during the survey | $0.009 |
Email launch invitation The invitation is an email, so there is no WhatsApp opening fee. | No charge |
The recipient's reply | No charge |
A ten-question WhatsApp survey runs about $0.13 per completed response when the invitation is sent directly in WhatsApp, or about $0.10 when it is sent as an email launch.
Messenger charges per message and will have its own rates. They are published here before the channel opens.
Carriers charge per message and rates differ by country. Rates are published here before the channel opens.
Carriers charge per message and rates differ by country. Rates are published here before the channel opens.
Rates effective August 12, 2026. You are charged for messages that were actually delivered. Before you send, SamSurveyor shows an estimate for that survey and the recipients you selected.